At this time, we do not offer express shipping. However, we work with domestic fulfillment centers to provide fast standard shipping with real-time tracking.

We accept returns within 10 days of delivery. Items must be unworn, unwashed, and with tags attached. Please refer to our Return Policy for detailed instructions.

If your item is damaged, defective, or you received the wrong size, please email us at customer@zenueva.com within 10 days of delivery with:

• A photo of the sealed package before opening

• Photos of the issue after opening

• A brief description of the problem
  We’ll review your request and, if eligible, send a free return label and issue a full refund after inspection.

We process orders quickly, so changes are not guaranteed. Please contact us at customer@zenueva.com within 2 hours of placing your order and we’ll do our best to assist you.

Currently, we only ship within the United States.

We’re happy to help! If you have any other questions or need further assistance, please feel free to reach out to us at customer@zenueva.com. Our team will get back to you as soon as possible.